The Flicker Blog and Podcast

If you’re tempted by the free broadband forever offer in the UK from Talk Talk and have an Intel based Mac, I’d urge you to read on.

My Dad said that the offer appeared to be too good to be true, and unfortunately in this case, this would appear to be true (for the moment at least).

I recently spent several hours trying to set up the Talk Talk provided broadband modem with his Intel iMac.

Despite Talk Talk’s claims that Macs are supported, and after a couple of lengthy (and utterly pointless) support calls to them, I gave up and decided to contact the modem makers directly. It was obvious to me that the problem was with the modem drivers (even though I’d downloaded the latest OSX10.4 ones that day). Nobody at Talk Talk appeared to have any idea what to suggest, and given they charge for support by the minute, their sole purpose seemed to be keeping me on the line as long as possible without offering any assistance.

The official response from Speedtouch was: “The SpeedTouch 330 does not support Intel based MACs.” So – there you have it. I’ve responded to the email to ask if the drivers will be updated to support (what will be) all new macs. As soon as I get a response, I’ll post it here.

This entry was posted on Thursday, June 29th, 2006 at 3:49 am and is filed under Technology, Web. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.